Terms of Service
Effective Date: June 1, 2025 · Last Updated: June 7, 2026
These terms govern all creative services, production engagements, and payment transactions facilitated through SEENERA and seenera.com.
1. Service Agreement
By engaging SEENERA ("Studio", "We", "Us") for any creative production, branding, or digital system architecture, the client ("Partner", "You") agrees to the following terms. All engagements are formalized through written project briefs, scope documents, or digital acceptance of a service proposal. Commencement of production by the Studio constitutes a binding agreement.
2. Scope of Services
SEENERA provides premium digital creative services including but not limited to: video production, brand identity systems, motion graphics, web architecture, and creative strategy. The exact deliverables, timelines, and revisions are defined in each individual project brief. Any scope expansion requires written approval and may result in revised pricing.
3. Payment & Billing
All payments are processed in Indian Rupees (INR) via Cashfree Payment Gateway or direct bank wire for international clients. A non-refundable advance of 50% is required to initiate production. The remaining balance is due upon final delivery. Late payments beyond 7 days of invoice date attract a 2% monthly delay charge. SEENERA does not use or accept PayPal.
4. Revisions Policy
Each project package includes a defined number of revision rounds. Revisions beyond the agreed scope are billed at ₹2,500 per hour or as agreed. Major creative direction changes after production has begun are considered scope changes and will be quoted separately. All revision requests must be submitted in writing via the client dashboard or email.
5. Intellectual Property
Upon receipt of full payment, all final deliverables become the exclusive intellectual property of the client. SEENERA retains the right to display the work in its portfolio and marketing materials unless a non-disclosure agreement (NDA) is signed prior to project commencement. Source files, raw footage, and project assets remain the property of SEENERA unless specifically licensed.
6. Confidentiality
Both parties agree to maintain strict confidentiality regarding project details, pricing, client identity, and proprietary business information shared during the engagement. SEENERA employs enterprise-grade data encryption for all client communications and stored assets. Confidential information shall not be disclosed to third parties without express written consent.
7. Cancellation & Refunds
Project cancellations must be communicated in writing. The initial advance payment is non-refundable in all cases. If SEENERA cancels a project due to internal reasons, a full refund of all paid amounts will be processed within 7 business days. Partial refunds for completed work phases may be negotiated at SEENERA's discretion.
8. Limitation of Liability
SEENERA's total liability in any dispute shall not exceed the total fees paid by the client for the specific project in question. The Studio is not liable for indirect, incidental, or consequential damages including loss of revenue, brand impact, or business opportunity arising from use of delivered work.
9. Governing Law
These terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Rajasthan, India. For international clients, disputes may be resolved through binding arbitration under the rules of the Indian Council of Arbitration.
10. Contact & Amendments
SEENERA reserves the right to update these terms at any time. Continued engagement after updates constitutes acceptance. For queries regarding these terms, contact us at bhuvnesh@seenera.com or +91 98282 65962.
SEENERA Creative Systems · bhuvnesh@seenera.com · +91 98282 65962